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SHIPPING METHODS

Free Standard Shipping

Items will be delivered to your front door. Some deliveries may require a signature upon receipt, depending on the carrier and shipment type. These items may require assembly by yourself.

Free Doorstep Delivery

Delivered in original packaging to your ground floor or lobby. No assembly or unpacking included.

In-Home Delivery

Flat $199 fee. Items delivered to your room of choice, assembled, and packing removed.

KD Furniture Installation Guide

How to Safely Unpack, Assemble, and Care for Your KD Furniture

KD (Knock-Down) furniture is designed to make delivery more convenient while allowing customers to assemble their furniture at home. Proper handling before and during installation is essential to protect each component and ensure the best final result.

Before opening the package, preparing the correct space and following safe assembly practices can help prevent accidental damage, protect the furniture finish, and make the installation process smoother.

Before Installation

Prepare a Safe Installation Area

Before unpacking your furniture, choose a suitable area where every component can be placed safely and inspected properly.

Use a clean and dry space Avoid installing furniture in damp areas or places where moisture may affect wooden panels and finishes.
Protect the floor Place cardboard, blankets, foam packaging, or another protective layer underneath the furniture parts before assembly.
Keep enough working space Make sure there is enough room to organize panels, hardware, and tools without moving parts unnecessarily.
Avoid hard surfaces Do not place finished panels directly on tile, hardwood, concrete, or stone floors to prevent scratches or damage.

After Delivery: Handle Packages Carefully

Once your KD furniture arrives, inspect the package carefully before opening it. Proper storage before installation helps maintain the condition of every component.

1

Keep the package indoors

Avoid leaving furniture boxes outdoors, in garages with moisture, or in areas exposed to extreme temperatures.

2

Do not stack heavy items on the package

Pressure on the packaging may damage panels, corners, or finished surfaces before installation begins.

3

Open and inspect before assembly

Check all parts, hardware, and instructions before beginning installation.

Assembly Guidelines

Follow Installation Instructions Step by Step

KD furniture is designed with specific connection points and hardware. Correct assembly ensures stability, durability, and proper alignment.

1

Follow the included manual

Do not skip steps or install components in a different order. Each step is designed to create the correct structure.

2

Avoid excessive force

Do not hammer parts into place, force misaligned panels, or over-tighten screws. Excessive force may damage the furniture.

3

Use proper tools

Using incorrect tools may scratch surfaces or damage hardware connections.

Common Mistakes to Avoid During Assembly

Do not continue installation if something seems wrong. If a part does not fit correctly, hardware appears incorrect, or damage is discovered, stop assembly and contact customer support before continuing.
Moving unfinished furniture Do not move or use furniture before all parts are securely assembled.
Ignoring small damages Small issues can become larger problems if assembly continues.
Assembling on unprotected floors Hard surfaces can scratch panels and finished surfaces during installation.
Installing without assistance Large furniture pieces may require two people for safe handling.

Need Help During Installation?

If you have any questions during installation, please contact our customer support team before continuing. Providing photos or videos of the issue can help us identify the best solution faster.

Customer Support
📧 Email: service@houlte.com
☎ Phone: +1 (720)573-2705
💬 WhatsApp: +1 (213)270-4973

Our team can help with:

Assembly questions Guidance when a step or connection is unclear.
Missing hardware Support with replacement parts or installation solutions.
Damaged components Assistance before additional damage occurs.
Installation concerns Help identifying the safest next step.

KD Furniture Return Guidelines

Because KD furniture requires unpacking and assembly, proper handling is important not only for installation but also for potential returns.

Customer-Related Returns

For returns caused by personal preference or customer reasons, a 20% restocking fee may apply.

Returns Without Original Packaging

If the original packaging is unavailable, an additional $59 USD packaging fee may apply.

Why Original Packaging Matters

KD furniture components are designed to be protected by their original packaging during transportation. Once unpacked, improper repacking may increase the risk of damage during return shipping.

For complete details about eligible returns, packaging requirements, and refund conditions, please review our full Return & Exchange Policy.

Final Checklist

Before You Start Assembly

Prepare a clean and protected installation area
Keep furniture parts away from hard floors
Check all components before assembly
Follow the instruction manual carefully
Contact customer support before continuing if any issue appears

About Houlte Editorial Team

At Houlte, our editorial team shares design insights, furniture guides, and care tips inspired by modern living. We believe a well-designed home should feel elevated, comfortable, and effortless, and our articles are crafted to help readers bring that balance into everyday spaces.

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